Privacy Policy
Last updated: August 28, 2026
Summary: ShopTrack Pro processes only the store and logistics information needed to operate shipment tracking. It does not request or use shopper contact or address fields.
Information processed
- Shop domain, installation status, authorized scopes, and an encrypted Shopify access token.
- Order identifiers and references, timestamps, monetary totals, currency, payment status, and fulfillment status.
- Tracking numbers, carrier details, shipment status, checkpoints, and delivery events.
- Operational error and request metadata needed to secure and troubleshoot the service.
How information is used
- Synchronize order and fulfillment state from Shopify.
- Display shipment progress, exceptions, and delays to the merchant.
- Generate operational reports selected by the merchant.
- Maintain security, reliability, and support.
Service providers and disclosure
Tracking numbers may be sent to the logistics provider configured for the store to retrieve shipment events. Infrastructure providers process service data on our behalf. We do not sell service data or use it for advertising.
Storage and deletion
Access tokens are encrypted at rest and service traffic uses HTTPS. Operational records are kept only while needed to provide the installed service or meet legal obligations. Shopify mandatory privacy webhooks are honored, including store deletion requests following uninstall. A merchant may also contact support to request access or deletion.
Contact
Privacy questions and data requests: support@asgdropshipping.com.